🔒 GDPR, CCPA & GLOBAL COMPLIANCE

Privacy Policy

Effective Date: January 1, 2026 | Last Updated: September 2026

This Privacy Policy describes how DigiBooks (“digitalbookusa.com“, “we”, “us”, or “our”) collects, uses, processes, and protects your personal information when you visit our website, purchase digital products, download ebooks, templates, planners, or interact with our customer support.

We are committed to respecting your privacy and complying with global privacy laws, including the European Union General Data Protection Regulation (EU GDPR), the United Kingdom Data Protection Act 2018 (UK GDPR), the California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), and applicable US State & international privacy regulations.

---

1. Information We Collect

We collect information you provide directly to us, as well as certain data automatically collected during your browsing session:

• Account & Contact Data: Name, email address, billing address, phone number, and account login credentials when you register or make a purchase.
• Order & Transaction Data: Details of products purchased, order timestamps, transaction IDs, payment method details (processed via secure, tokenized third-party payment gateways; we never store your full credit card number or CVV), and download history.
• Device & Technical Data: IP address, browser type and version, operating system, time zone, referring URLs, and interaction data via cookies and server logs.
• Communications Data: Information you provide when contacting our 24/7 customer support or submitting inquiries.

2. Legal Bases for Processing (EU & UK GDPR)

Under the EU/UK GDPR, we process your personal data under the following lawful bases:

• Contractual Performance: To deliver instant digital downloads, process payments, grant account access, and fulfill your orders.
• Legal Obligations: To maintain accounting and tax records in compliance with applicable law.
• Legitimate Interests: To secure our digital storefront, prevent fraudulent transactions, analyze store performance, and improve customer experience.
• Consent: Where you have provided clear consent for optional email newsletters or marketing updates (you may unsubscribe at any time).

3. Cookies & Tracking Technologies

We use essential cookies to ensure our shopping cart, user sessions, and secure checkout operate properly. We also use analytical cookies to understand how visitors interact with our store. You can manage or disable non-essential cookies through your browser settings.

4. Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal information. We only share necessary data with trusted service providers strictly to operate our platform:

• Payment Gateways: PCI-DSS compliant payment providers (Stripe, PayPal, WooCommerce Payments) for encrypted payment processing.
• Hosting & Security: Secure cloud infrastructure and SSL encryption providers to safeguard downloads.
• Email & Customer Service: Transactional email delivery providers to send order confirmations and instant download links.

5. Your Rights (EU, UK & Global)

Depending on your geographic location, you have statutory rights regarding your personal data, including:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to tax and legal retention requirements.
• Right to Data Portability: Obtain your data in a structured, commonly used format.
• Right to Object / Restrict Processing: Object to processing based on legitimate interests or direct marketing.

6. Notice to California & US Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• No Sale or Sharing of Personal Data: We do not sell your personal data or share your personal data with third parties for cross-context behavioral advertising.
• Non-Discrimination: We will never discriminate against you, deny goods, or charge different prices for exercising your privacy rights.
• Shine the Light: California residents may request information about disclosures to third parties for direct marketing purposes.

7. Data Security & International Transfers

We maintain industry-standard physical, electronic, and procedural safeguards (including 256-bit SSL encryption and strict server access controls) to protect your personal data. For cross-border data transfers, we implement standard contractual clauses (SCCs) and adequate data protection safeguards.

8. Children’s Privacy

Our store and digital products are intended for individuals who are at least 18 years of age (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from children under the age of 16.

9. Contact Us & Privacy Requests

If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Data Protection team: